Links:
[1] http://abclocal.go.com/kgo/story?section=view_from_the_bay/parenting_babies&id=6765044
[2] http://www.jlabsllc.com/www.thebradbrooksshow.com
[3] http://www.thebradbrooksshow.com
[4] http://www.mckinseyquarterly.com/wrapper.aspx?ar=2285&story=true&url=http://www.mckinseyquarterly.com/How_to_fix_the_innovation_gap_2285?pagenum=1#interactive_estrin&pgn=hoto09_exhibit
[5] http://ecorner.stanford.edu/authorMaterialInfo.html?mid=2086
[6] http://www.sciencefriday.com/feeds/radio/
[7] http://feedroom.businessweek.com/?fr_story=7165648640d33f1315908cd4b539b2fd638e5167
[8] http://soe.stanford.edu/alumni/profile_estrin.html
[9] http://online.wsj.com/video/closing-the-innovation-gap/489A5F8C-88C4-4508-974A-2C3769CE8036.html
[10] http://www.tampabayceo.com/ceolounge.html
[11] http://www.mercurynews.com/business/ci_10394292
[12] http://www.jlabsllc.com/interviews-articles?page=0,1
[13] http://www.ecommercetimes.com/story/exclusives/65439.html
[14] http://www.forbes.com/technology/2008/12/04/mitra-fear-media-tech-enter-cx_sm_1205mitra.html
[15] http://www.businessweek.com/managing/content/nov2008/ca2008117_228891_page_2.htm
[16] http://www.fcw.com/print/22_34/technology/154090-1.html?page=1
[17] http://www.businessweek.com/innovate/content/oct2008/id2008108_987380.htm?chan=innovation_innovation + design_top stories
[18] http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleId=325861
[19] http://www.iht.com/articles/2008/09/07/opinion/edfriedman.php
[20] http://www.huffingtonpost.com/judy-estrin/innovation-crucial-to-our_b_123556.html
[21] http://www.networkworld.com/columnists/2008/090308-johnson.html
[22] http://news.cnet.com/8301-10787_3-10030986-60.html
[23] http://www.jlabsllc.com/interviews-articles?page=1
[24] http://www.jlabsllc.com/interviews-articles?page=2